Last Updated: 2/3/2025
Welcome to Dead Dreams Come Alive (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, deaddreamscomealive.com (“Site”), and any purchases you make through it. By accessing, browsing, or using our Site, you agree to be bound by these Terms. If you do not agree with any of these Terms, please do not use the Site.
1. Eligibility and Access
- You must be at least 18 years of age or the age of legal majority in your jurisdiction to make a purchase on our Site.
- By using our Site, you confirm that any information you provide is accurate and up-to-date.
2. Online Purchases
- All purchases made on our Site are subject to product and ticket availability.
- Prices are displayed in USD and are subject to change at any time. The final price, including any applicable taxes and fees, will be shown at checkout.
- All ticket sales for DDCA Events are final and non-refundable, except in cases where an event is canceled or rescheduled by us.
3. Shipping and Ticket Delivery
- We process orders within 3-7 business days, excluding weekends and holidays.
- Orders are shipped to the address provided by you at checkout. We are not responsible for delays or losses caused by inaccurate address information.
- Tickets for DDCA Events may be delivered electronically or physically, as specified at checkout. Lost or stolen tickets will not be replaced unless otherwise stated.
4. Data Privacy and Security
- We do not store personal information from customers except for the IP address necessary to process and ship orders.
- For ticket purchases, we may collect additional information, such as attendee names and email addresses, to facilitate event entry and security.
- By using our Site, you agree to our limited data collection practices as outlined in this Section. We do not use the IP address for any purpose other than shipping fulfillment.
5. Intellectual Property Rights
- All content on our Site, including images, designs, text, logos, and event branding, is the property of Dead Dreams Come Alive and is protected by copyright and other intellectual property laws.
- You may not use, reproduce, distribute, or exploit any content from our Site without our written consent.
6. Prohibited Activities
- You agree not to misuse our Site. Prohibited activities include, but are not limited to:
- Hacking, introducing viruses, spamming, and attempting to gain unauthorized access to the Site.
- The resale or unauthorized transfer of event tickets purchased from our Site.
7. Event Policies and Liability
- By purchasing a ticket to a DDCA Event, you agree to abide by all event policies, including venue rules and conduct guidelines.
- Dead Dreams Come Alive is not responsible for any injuries, damages, or lost/stolen items occurring at events. Attendees assume all risks associated with event participation.
8. Limitation of Liability
- Dead Dreams Come Alive is not responsible for any indirect, incidental, or consequential damages arising from your use of our Site, products, or services, including event tickets.
- Our liability is limited to the maximum extent permitted by law.
9. Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- Changes will be posted on this page with an updated effective date.
- Your continued use of the Site after changes are posted signifies your acceptance of the revised Terms.
10. Governing Law
- These Terms are governed by the laws of Arizona.
- Any disputes arising from or related to these Terms shall be resolved in the courts of Justice Courts Maricopa County.